• Returns are accepted within 14 days of delivery.

• Preorder items and sale items are final sale unless damaged or defective

In-stock items ship within 3–5 business days.

Preorder items ship within 2–3 weeks. Each product page will clearly state if it’s a preorder.

Yes! We ship worldwide. Shipping rates and delivery times vary by location and are calculated at checkout.

Once your order ships, you’ll receive an email with tracking information. Please allow 24–48 hours for tracking to update, unless this is a pre-order (tracking information will be provided once it has shipped out)

• Contact us at IcedOutPhilippe10@gmail.com with your order number and reason for return. We’ll provide next steps.

• We start processing orders quickly, so cancellations or changes aren’t guaranteed. Please email us at IcedOutPhilippe10@gmail.com as soon as possible with your order number.